Support Center
Start with the documentation — it covers common orchestrations and API configurations. For technical escalations, write to us and a platform engineer will respond.
Documentation & Guides
Architectural blueprints, API references, worked examples, and SDK quickstarts.
Direct Engineering Support
Encountering unexpected cluster behavior or pipeline bottlenecks? Connect directly with our platform engineers.
Report an Issue / Bug
Found an edge case or reproduction issue? Open an incident ticket with system telemetry and reproduction steps.
Request a Feature
Propose new models, database connectors, or agent orchestrations for our roadmap.
Talk to Solutions Architecture
Evaluating enterprise cluster deployment, on-prem air-gapping, or custom SLA requirements.
Direct Email Dispatch
All support requests route directly to engineers on call.
Shared Support Panel
Need Dedicated Enterprise Support?
Custom SLAs, 24/7 incident response, private VPC peering, and designated solutions architects available.